Privacy Policy

1. Information Collection

What Data Do We Collect?

We collect your data during registration on our website or app, as well as when you log in to your account, make payments, participate in promotions, and log out of your account. This data includes your name, email address, phone number, and transaction details. When you make payments through our website or app, we automatically receive information about your device. By using our community tools, we may store and monitor your content and messages.

2. Use of Information

The collected data is used for:

  • Operating our application
  • Providing technical support
  • Sending news and promotions (Push notifications)
  • Improving the application and user support system
  • Communicating with you via email
  • Detecting and preventing fraud

Protection of Personal Data in Online Transactions

We do not collect your bank card information or PayPal account details. These data are collected and processed by companies such as PayPal and are not shared with third parties except as necessary for completing transactions, such as order fulfillment. Some companies may process your data in countries outside the European Economic Area, such as the USA and Japan, where data protection laws may differ. If you do not want your data to be transferred in this way, please refrain from using our website and application.

3. Disclosure of Information to Third Parties

  • We do not sell, trade, or transfer your personal data to third-party companies. This does not include trusted companies (or PayPal) that assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
  • We are willing to share information to prevent crimes or assist in their investigation if it involves suspected fraud, actions that physically threaten people's safety, violations of terms of use, or when required by law.
  • Non-confidential information may be provided to other companies for marketing, advertising, etc.

4. Information Protection

Our website is secured with an SSL certificate, which prevents unauthorized access to your data. We employ state-of-the-art security methods and encryption to safeguard personal information. Access to personal information is restricted to employees who perform specific tasks, such as technical support or payment processing. Our servers and computers housing confidential information are situated in a secure environment.

However, we cannot entirely eliminate the risk of misuse of your data. Please store your passwords securely and do not share them with others. If you detect any unauthorized use of your password or a security breach, contact us immediately.

5. Your Rights Regarding Personal Information

We have summarized your rights under data protection law. Some rights are complex, and it is recommended that you refer to relevant laws and guidelines from regulatory authorities for a full understanding:

  • The right to be informed about the collection and use of your personal data.
  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data or cessation of its processing in certain circumstances.
  • The right to request the transfer or portability of your data.
  • The right to lodge a complaint with a data protection regulatory authority.

6. Retention of Your Personal Information

We will retain your information as long as your account is active or as needed to provide you with our services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Upon request sendminutes.com will provide information regarding the existence of your personal data. You can access, correct, or request the deletion of your personal information by making changes on our member information page or by sending a request to support@sendminutes.com. We will respond to your request within a reasonable timeframe.

7. Use of Cookies

Our cookies enhance access to our site and help recognize repeat visits. They also allow us to track and target user interests to improve the experience on our site. Cookies do not transmit confidential information.

8. Unsubscribing

We use email to provide you with information about your orders, company news, and products. If you wish to unsubscribe from these emails, detailed instructions on how to do so are included in each email.

9. Consent

By using our website and services, you automatically agree to our privacy policy.

10. Contact Information

For general inquiries, please contact our customer support team:

Send Minutes Inc
Website: sendminutes.com
Email: support@sendminutes.com
Phone number +1 833 2689699

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